Terms of service
CULPRITS ALLEY — TERMS OF SERVICE
OVERVIEW
Welcome to Culprits Alley.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Culprits Alley.
Culprits Alley operates this online store and provides customers with access to our website, products, content, features, tools, and related services. Our online store and checkout services are powered in part by Shopify.
These Terms of Service govern your access to and use of our website, online store, products, and services.
By visiting our website, browsing our store, creating an account, or purchasing from us, you agree to be bound by these Terms of Service and our other applicable policies, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.
If you do not agree to these Terms, please do not use our website or services.
SECTION 1 — ELIGIBILITY AND ACCOUNT USE
By using our services, you represent that you are at least the age of majority in your state of residence or that you have permission from a parent or legal guardian where required.
You are responsible for providing accurate and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
SECTION 2 — PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately.
However, product colors, appearance, sizing, proportions, textures, or other visual details may vary depending on your screen, device settings, manufacturing process, or production run.
Product descriptions, prices, availability, designs, materials, specifications, and other product information may be updated at any time without notice.
We reserve the right to discontinue, modify, limit, or replace products at our discretion.
Certain products may be available exclusively online and may have limited quantities.
Purchases and returns are subject to our Return & Refund Policy.
SECTION 3 — ORDERS
Submitting an order constitutes an offer to purchase products from Culprits Alley.
We reserve the right to accept, decline, limit, or cancel an order for legitimate business, inventory, payment, fraud-prevention, pricing, availability, or fulfillment reasons.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed.
You are responsible for reviewing your order, shipping address, billing information, product selections, sizes, quantities, and other order details before completing checkout.
If we need to change or cancel an order after it has been submitted, we will make reasonable efforts to contact you using the information provided with the order.
Products purchased from Culprits Alley are intended for lawful personal use unless otherwise agreed in writing.
SECTION 4 — PRICES, BILLING, AND PAYMENT
Prices and promotions may change without notice.
The price charged for an item will be the price displayed at checkout at the time your order is submitted, subject to correction of obvious pricing or technical errors.
Applicable taxes and other charges will be displayed during checkout where required.
You agree to provide current, complete, and accurate billing and payment information.
You represent that you are authorized to use the payment method submitted with your order.
Payment processing may be performed by Shopify or other third-party payment providers.
We may cancel or refuse an order if payment authorization fails or if we reasonably suspect fraud, misuse, or unauthorized activity.
SECTION 5 — SHIPPING AND DELIVERY
Culprits Alley currently ships within the United States only.
Standard shipping is offered free of charge on eligible orders as described in our Shipping Policy.
Processing and delivery estimates are estimates only and are not guaranteed.
Carrier delays, weather, holidays, high order volume, incorrect shipping information, fulfillment issues, or other circumstances outside our reasonable control may affect delivery.
Some orders may arrive in multiple shipments.
Customers are responsible for providing a complete and accurate shipping address.
For complete shipping terms, tracking information, and procedures for delayed, damaged, or missing orders, please review our Shipping Policy.
SECTION 6 — RETURNS, REFUNDS, AND EXCHANGES
Eligible merchandise may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Return eligibility, final-sale exclusions, exchanges, damaged merchandise claims, and refund processing requirements are governed by our Return & Refund Policy.
Where these Terms and our Return & Refund Policy address the same return-related issue, the more specific terms in the Return & Refund Policy will apply.
SECTION 7 — INTELLECTUAL PROPERTY
The Culprits Alley website and its original content, including brand names, logos, artwork, graphics, photographs, videos, designs, product names, slogans, text, layouts, and other creative material, are owned by or licensed to Culprits Alley unless otherwise indicated.
Such material may be protected by copyright, trademark, trade dress, and other intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not reproduce, copy, modify, distribute, sell, license, publish, display, exploit, or create derivative works from our protected material without prior written permission from Culprits Alley or the applicable rights owner.
Nothing in these Terms grants you ownership of or a license to Culprits Alley intellectual property except for the limited right to access and use our website for its intended purpose.
Third-party trademarks and intellectual property appearing on our website remain the property of their respective owners.
SECTION 8 — THIRD-PARTY SERVICES AND LINKS
Our website may use or provide access to third-party services, platforms, applications, payment providers, fulfillment providers, social platforms, or websites.
We do not control all third-party services and cannot guarantee their availability, accuracy, security, policies, or performance.
Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.
Links to third-party websites are provided for convenience and do not necessarily constitute an endorsement.
You use third-party websites and services at your own discretion.
SECTION 9 — SHOPIFY
Our online store is powered in part by Shopify, which provides technology that allows us to offer products and services to you.
Purchases made from Culprits Alley are transactions between you and Culprits Alley.
Shopify provides ecommerce infrastructure and related services but is not the seller of Culprits Alley products.
Certain personal information may be processed by Shopify in connection with store operation, checkout, payment processing, fraud prevention, and related ecommerce functionality.
For information about how personal information is handled, please review our Privacy Policy.
SECTION 10 — PRIVACY
Our collection, use, disclosure, and handling of personal information is governed by our Privacy Policy.
Our Privacy Policy is available through the Privacy Policy link provided on our website and during checkout where applicable.
By using our services, you acknowledge that information may be processed by service providers necessary to operate our store, including Shopify and applicable payment, fulfillment, analytics, and technology providers.
SECTION 11 — FEEDBACK AND SUBMISSIONS
If you voluntarily send us ideas, suggestions, feedback, reviews, comments, or other non-confidential submissions, you grant Culprits Alley permission to use that material for legitimate business purposes, including improving, promoting, and operating our products and services.
You represent that material you submit does not violate the rights of another person or entity.
You may not submit unlawful, abusive, defamatory, fraudulent, infringing, malicious, or misleading material.
SECTION 12 — ERRORS AND INACCURACIES
Information on our website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to product descriptions, pricing, promotions, availability, shipping, or other content.
We reserve the right to correct errors and update information.
Where permitted by law, we may cancel or correct an order affected by an obvious pricing, inventory, technical, or listing error.
SECTION 13 — PROHIBITED USES
You may not use our website or services:
For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property or other legal rights;
To transmit malware, viruses, malicious code, or harmful technology;
To interfere with the security or operation of our website;
To attempt unauthorized access to accounts, systems, or data;
To collect or misuse another person’s personal information;
To engage in fraud, impersonation, harassment, abuse, or deceptive activity;
To scrape, crawl, copy, or exploit website content in a manner that violates applicable law or our intellectual property rights;
Or to use our services in a way that materially interferes with other customers or our business operations.
We may suspend or terminate access for violations of these Terms.
SECTION 14 — DISCLAIMER OF WARRANTIES
We work to provide accurate information and reliable services, but websites, online services, third-party systems, and internet connections can experience interruptions or errors.
Except where prohibited by law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
Product-specific remedies remain subject to applicable law and our Return & Refund Policy.
SECTION 15 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Culprits Alley and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of or inability to use our website or services.
This limitation does not apply where liability cannot lawfully be limited or excluded.
Nothing in these Terms is intended to waive rights that consumers cannot legally waive.
SECTION 16 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Culprits Alley harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful misuse of our website, your violation of these Terms, or your infringement of another party’s rights.
SECTION 17 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.
SECTION 18 — TERMINATION
These Terms remain effective while you use our website or services.
We may restrict or terminate access to our services if we reasonably believe you have materially violated these Terms, engaged in fraud, threatened the security of the website, or used our services unlawfully.
Obligations and liabilities that by their nature should survive termination will remain in effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Legal Notice, and other policies expressly incorporated by reference, constitute the agreement governing your use of Culprits Alley services.
A failure by Culprits Alley to enforce a provision of these Terms does not constitute a waiver of that provision.
SECTION 20 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, services, policies, technology, or applicable requirements.
The version posted on our website will be the current version.
Your continued use of our services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 21 — APPLICABLE LAW
These Terms will be interpreted in accordance with applicable law.
Nothing in these Terms limits any mandatory consumer protection rights that apply to you under applicable law.
SECTION 22 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Culprits Alley
support@culpritsalley.com
Last updated: August 12, 2026